The Easiest Plan to
Administer

Broker Resource Center

CEC's Broker Resource Center contains a wealth of materials to assist your clients with managing their CEC plan.  There you will find our Benefits Managers Guide, member materials, and other resources to offer your clients. 

For client-specific materials, please email our Client Relations team at clientrelations@cecvision.com or contact your account manager.

Contacting CEC

At CEC, we're all about simplicity. Please use the following contact information to more efficiently assist with anything you need.
 

• Invoices: Questions about an invoice, requesting a copy of an invoice, invoice discrepancies, contact invoices@cecvision.com. Click here to be added to our monthly invoice reminder email.
• Enrollment: Member updates including adding a member, terminating a member, changing a name or address, or other questions about member enrollment, contact ect@cecvision.com.
• Benefits Managers Portal: Password resets, assistance with being locked out, updating a user, or adding a user, contact passwords@cecvision.com.
• Out-of-Network Claims: Questions about an out-of-network claim that has been submitted, contact oon@cecvision.com.
• Other Questions/Requests: Contact clientrelations@cecvision.com. 

 
Note that you can do many of these things, including requesting a member ID card, through our Benefits Managers Portal.